Cake delivery is rapidly growing in popularity: 36% of consumers say they would buy fresh foods online if a fast delivery option was available. When only Millennials are polled, the figure rises to 45 percent.
If you run a cake delivery service, you can use a variety of strategies to meet rising demand while still providing excellent customer service.
However, one of the most effective techniques you can use is to effectively schedule cake delivery drivers in order to increase their efficiency and productivity for better results.
What’s the best way to go about it? Continue reading to find out more.
Table of Contents
- Cake Delivery Challenges
- Technology’s Role in Cake Delivery Planning & Scheduling
- What Are the Benefits of Route Planning Software?
- Use EasyRoutes by Roundtrip for Shopify to boost your cake delivery experience
Cake Delivery Challenges
Let’s take a look at some of the complexities you might face with your cake delivery business before we look at how to effectively schedule your cake delivery drivers.
1) The number of orders placed varies depending on location and time of year
While customers of restaurants and cake delivery services can place orders at any time (for a birthday or anniversary), major holidays or events, such as Valentine’s Day or the Superbowl, will see a spike in demand.
It can be difficult to figure out how to schedule cake delivery drivers to accommodate this fluctuating demand.
2) Figuring out how to improving productivity while cutting down on idle time
The common business strategy of keeping more drivers on the road to increase productivity can only work if all of the drivers are working. However, recognizing this can be challenging. It is the responsibility of the business owner to determine which drivers should be dispatched to which locations and to effectively manage the productivity of their driver workforce.
Consider factors such as travel time between deliveries, the number of deliveries made by the driver in one trip, the driver’s location in relation to the delivery location, and adequate rest breaks for the driver before selecting a driver to deliver an order.
Manually planning for all of this can be extremely difficult and complex. You must automate your cake delivery process to streamline your workforce management and achieve maximum productivity for your on-the-ground workforce.
3) No two months or weeks are alike
No matter how well you analyze the patterns of your cake delivery orders or how accurate your forecast is, there will always be outliers. Outliers can be dealt with by integrating powerful systems into your company’s ecosystem.
Cake delivery and demand can be influenced by external factors such as traffic, weather, and events such as COVID-19. Every day is different in the cake delivery industry.
To reduce the risk of external damage to your company, you must analyze the new data sets. Your drivers need access to cutting-edge technology that will help them streamline and simplify their delivery processes.
These tools can help you avoid late or failed deliveries while also ensuring that the customer experience is maintained (and hopefully improved!).
Using advanced tools to manage your logistics and delivery route planning can help you scale your cake delivery business and increase efficiency. It can also automate the scheduling process to eliminate human error and intervention.
4) Employee loyalty and satisfaction
You must ensure, among other things, that the delivery company complies with local labor laws, that delivery drivers are given adequate breaks, and that they are paid transparently for the hours they work or the number of deliveries they make.
If your company has trouble keeping cake delivery workers happy, your skilled workers may leave, reducing your company’s efficiency and effectiveness.
Incentivizing your drivers and making their lives easier can be as simple as using the right tools to reduce their effort and increase their deliveries. Selecting the appropriate technology can assist you in creating a streamlined local delivery system that allows you to scale.
You’re ready to get started now that you’ve learned about the challenges a cake delivery company may face in managing its employees and ensuring automated scheduling.
But first, let’s talk about how technology can help your Cake delivery company streamline the delivery process.
Technology’s Role in Cake Delivery Planning & Scheduling
Technology is essential for managing your cake delivery employees’ routes and schedules, as well as ensuring that they work as efficiently as possible to provide the best results for your customers and your company.
Integrating the right technologies can help your employees avoid roadblocks caused by a variety of external factors, resulting in a positive customer experience. Provide a quality work environment for your delivery drivers and recruit the best talent in the industry to ensure that your cake delivery business stands out from the competition.
Technology can help you get the best return on investment and be future-ready when it comes to managing the rising demand and scalability of your cake delivery business. It assists you in achieving your goals and expanding your company’s reach.
Only a delivery route planner, which can be found in a variety of software and technologies such as customer relationship manager, logistic manager, and inventory manager, among others, can help you automate cake delivery employee scheduling.
You can plan ahead of time, streamline the process for your employees, and improve service levels with the help of a powerful delivery route planner.
The benefits of using a delivery route planner extend beyond simply arranging the schedules of your employees. Let’s take a closer look at a few of the many benefits it can offer.
What Are the Benefits of Route Planning Software?
Meet your customers’ ever-increasing expectations and demands
Due to changing consumer behaviour in the industry, cake delivery companies are facing multiple challenges in ensuring timely and accurate deliveries to their target audience. Route planning software can help you meet your needs and meet your goals without sacrificing service quality.
Several leading delivery route planners use geocoding to assist delivery drivers in delivering to the correct address in a timely manner by analyzing various external scenarios such as ETAs and traffic movement and assisting delivery drivers in creating tailored routes.
Thanks to the order tracking links provided by the best delivery route planners, customers can track their orders using their email or SMS and receive the best customer experience.
Advanced functionalities of a professional route planner can provide customers with a tailored and optimized Cake delivery experience in a timely manner while maintaining food quality.
Save money on delivery
Route planning software can help you improve vehicle efficiency and save money on gas. Your drivers can use the software to access optimized delivery routes, which will allow them to arrive at their destination faster and save fuel by avoiding traffic jams and longer routes.
Your cake delivery drivers can increase their output by using optimized delivery routes, which will save them money on gas and help them grow their business.
The overall operating costs of your cake delivery business will decrease, and you’ll be able to scale it with ease.
Get a bird’s eye view of your delivery process
You can get a bird’s eye view of your cake delivery team’s operations, ensuring that there are no bottlenecks in your business’s flow.
Customers can order cakes online, delivery drivers can make on-time deliveries, and you can check your business workflow in a matter of seconds.
You can make real-time decisions with clear ecosystem visibility to ensure quick and agile delivery for better results.
To ensure that delivery operations are not hampered, you can keep track of challenges or deviations and deal with them appropriately.
Requires less manual intervention
A good delivery route planner automates the management process and reduces manual intervention, allowing you to scale your cake delivery operations and meet your business goals.
By quickly notifying the workforce, you can make changes and update the existing schedule or workflow to avoid delays or failed deliveries.
Reduced manual intervention frees up time and energy for your employees to focus on the core business, resulting in increased productivity.
Automating redundant processes can help your team work more efficiently, reduce errors, and ensure that your customers get the hot, healthy food they ordered.
Use data to your advantage
Data is critical in helping you scale your cake delivery service. You can predict and forecast your customers’ eating habits by using data to help you manage your workforce and delivery operation in an organized manner.
A delivery route planner can help you extract workforce and business performance data to help you optimize your current business by analyzing various elements and making better decisions.
These are the main benefits that a dedicated route planner can offer your Cake delivery business.
Which route planner, however, is best for your company’s needs and goals?
Use EasyRoutes by Roundtrip for Shopify to boost your cake delivery experience
EasyRoutes by Roundtrip is a powerful route planning software that can help you optimize multi-stop delivery paths and direct your on-the-ground workforce to take the shortest route possible, saving time, energy, and fuel.
With just a few clicks, you can make desired changes to your delivery schedules, routes, and driver assignments, allowing you to optimize your business’s efficiency.
Thanks to the intuitive and user-friendly UI/UX, you can achieve quick last-mile delivery processes and provide your customers with a quality cake delivery experience.
Your drivers can also take delivery proof photos to ensure that your customers’ cakes arrived on time and in perfect condition.
You can save hours on route planning time with EasyRoutes by Roundtrip.
To get a feel for the tool and how it can help you achieve your business goals, try EasyRoutes for free!